Occasionally an emergency will occur. A prompt and proper response by you will save you, the owner, and Stott Homes time, money, and frustration.
Water cut-off valves are located under each sink, by each toilet, and by the washer if a particular leak occurs. For a burst pipe, there is generally a water shut-off valve outside the house/unit. Please become familiar with the location and operation of these shut-offs and use them immediately if there is a water leak. Then call us.
The Circuit Breaker or fuse box is used for shutting down electrical power. Become familiar with the location and switches. Then call us.
If there is a fire use a fire extinguisher or call the fire department immediately. Then call Stott Homes at 770-845-4149, 678-232-0927, or 678-447-4897.
For Freezing Weather leave inside fixtures on with a slow drip, open cabinets so warm air can flow to pipes, cover up outside spigots, drain external pipes, and call us with any problems.
If an appliance breaks it is generally NOT an emergency. Emergencies are burst pipes, a burst water heater, and/or a fire.
For faulty appliances or other problems, call Stott Homes at 770-726-1454. If there is an emergency and you can’t reach us please use common sense in handling it. Examples: Call a local plumber after trying to reach us if there is running water. Common sense would also mean do what you can to stop the water using cut-off valves so that more damage is prevented.
